Welcome, CIRMA member!

Helpful CIRMA ClaimCentral portal guide

This handy, desk-guide will help address all things CIRMA ClaimCentral. Need to reset your password? Questions on general functionality? Looking for additional help? We’ve got you covered.

Need to get registered for CIRMA ClaimCentral?

No problem.

For full portal access

(manager signature required)

For claim reporting only

(manager signature not required)

Have questions? We’re just a phone call away.
Call us at: 203.946.3777

New to the claim reporting process?
Here are some helpful tips.

Useful claim guide to get you started

This practical guide will help you collect important information for reporting your claim—you don’t need all of the details so just do the best you can with the information you have. This form is provided for your convenience and records so don’t worry about submitting it to CIRMA.

Help us help you

Report your loss as soon as possible. The earlier you contact CIRMA to report your loss, the earlier we can help. Members can report claims 24 hours a day, 7 days a week through a variety of convenient options.

If you suspect insurance fraud

Call CIRMA’s Special Investigation Unit at 203.946.3797 or email [email protected].

The good news? CIRMA is here to help.

We work with our members day in and day out to help make them whole again. We do this through unmatched dedication, empathy, transparency, availability and responsiveness.

We don’t do informal call centers and we don’t believe that you need to become a claim expert in order to have a great claim outcome. We know that real people, not machines or bots, deliver the best results. Once you report your claim, your CIRMA Claim professional will take it from there; they’ll work with you keep you informed every step of the way.